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Delivery Information

Our delivery time guidelines are indicative only. We try to dispatch orders within 3 working days.

Finland:

Economy:

Letter: Delivery estimated 3 working days (3,00 EUR)

Parcel: 2-3 working days (6,10 EUR)

Longer dispatch times will be indicated on our website: Home page and Checkout page. This will be due to holidays or conventions. We cannot be held responsible for delays in the delivery caused by the delivery companies.

Postiennakko (Cash on Delivery):

Due to the increase of the number of customers not collecting their orders we had to close this service.

International Customers:

Longer dispatch times will be indicated on our website: Home page and Checkout page. This will be due to holidays or conventions. We cannot be held responsible for delays in the delivery caused by the delivery companies.

Guide:

More information on postage costs will be availabe during checkout. Listed below is a guide.

GLS Tracking: Estimated weight up to 3KG. Dispatch time is up to 7 days - 9 EUR

Austria, Belgium, Czech Republic, Croatia, Denmark, Estonia, France, Germany, Italy, Luxemburg, Netherlands, Poland, Slovakia, Slovenia, Sweden, United Kingdom. Estmated arrival: 4-7 working days (tracking supplied).

There are no fixed prices for up to 3kg for these countries: Bulgaria, Cyprus, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Spain. Shipping is calculated during checkout.

NON EU Europe Countries:

We use Post Office Priority Service with tracking. The start cost is high so it will be recommended to purchase more items to make the postage worth while. We use this service so the order can be tracked.

Postage costs start from 23.50EUR. We would recommend making an order with multiple items as the postage cost may remain the same. Postage times will vary by country.

Postal service we use:

Some countries will have a multiple choice of shipping methods. Please select the one that best suits you. All services can be classified as a ‘Priority Service’.

Here is a basic explanation of the different services:

Post Office Tracking:
This is a Priority Package Service through Post Office. This postage has tracking and a tracking reference will be given once the order is shipped.

Finland’s post office website for tracking:
http://www.posti.fi/private/tracking/#/?lang=en

The tracking may transfer to your own country’s Post Office website once the package reaches your country.


Tracking GLS:
A reliable shipping service with expertise in shipments within the EU. This postage has tracking and a tracking reference will be given once the order is shipped. Up to 3kg only.

GLS website for tracking:
https://gls-group.eu/FI/en/export


Parcel Connect:
This is a new service set up in cooperation between Finland’s Post Office, DHL and Bring. This postage has tracking and a tracking reference will be given once the order is shipped. There are only a limited amount of countries this service covers and will be the most economical with some countries. More countries will be added during the year.

Finland’s post office website for tracking:
http://www.posti.fi/private/tracking/#/?lang=en

The tracking may transfer to your own country’s Post Office website once the package reaches your country.