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Toimitusohjeet

Our delivery time guidelines are indicative only. We try to dispatch orders within 3 working days.

Finland:

Priority:

Parcels with tracking. Delivery time estimated 1 - 2 working days (9 EUR)

Economy:

Maksikoko - Delivery estimated 3 working days (2,50 EUR, 4,90 EUR)

Parcel: 2-3 working days (6,10 EUR)

Longer dispatch times will be indicated on our website: Home page and Checkout page. This will be due to holidays or conventions. We cannot be held responsible for delays in the delivery caused by the delivery companies.

Postiennakko (Cash on Delivery):

Postiennakko is now only available for Economy Deliveries. There is a 5,00 EUR charge for this service. IMPORTANT: If you use Postiennakko and fail to collect the package you will no longer be able to use Postiennakko in the future. If you fail to collect the package we are still charged the fee by Posti.

International Customers:

Longer dispatch times will be indicated on our website: Home page and Checkout page. This will be due to holidays or conventions. We cannot be held responsible for delays in the delivery caused by the delivery companies.

Guide:

More information on postage costs will be availabe during checkout. Listed below is a guide.

Estimated weight up to 2KG

Austria, Belgium, Estonia, France, Germany, Luxemburg, Netherlands, Sweden, United Kingdom: 12 EUR Estimated arrival: 4-5 working days (tracking supplied

Czech Republic, Croatia, Denmark, Hungary, Italy, Poland, Slovakia, Slovenia: 14,50 EUR Estmated arrival: 4-7 working days (tracking supplied)

There are no fixed prices for up to 2kg for these countries: Bulgaria, Cyprus, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Spain. Shipping is calculated during checkout.

Countries not listed: We are updating our shipping service and other countries will be added to our shipping service once it is completed. We apologize for the inconvience.
Shipping charges are subject to change.

Postal service we use:

Some countries will have a multiple choice of shipping methods. Please select the one that best suits you. All services can be classified as a ‘Priority Service’.

Here is a basic explanation of the different services:

Post Office Tracking:
This is a Priority Package Service through Post Office. This postage has tracking and a tracking reference will be given once the order is shipped.

Finland’s post office website for tracking:
http://www.posti.fi/private/tracking/#/?lang=en

The tracking may transfer to your own country’s Post Office website once the package reaches your country.


Tracking GLS:
A reliable shipping service with expertise in shipments within the EU. This postage has tracking and a tracking reference will be given once the order is shipped. Up to 2kg only.

GLS website for tracking:
https://gls-group.eu/FI/en/export


Parcel Connect:
This is a new service set up in cooperation between Finland’s Post Office, DHL and Bring. This postage has tracking and a tracking reference will be given once the order is shipped. There are only a limited amount of countries this service covers and will be the most economical with some countries. More countries will be added during the year.

Finland’s post office website for tracking:
http://www.posti.fi/private/tracking/#/?lang=en

MORE countries will be added to this service. At the moment this service is limited to a few countries at the moment.

Import duty

If you order Products from our site for delivery outside Finland, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

 

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